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Agile Risk Board

Posted by jc-Qualitystreet on 2009/07/23

Risk management is crucial on any IT projects.

It is a core activity of project management discipline, already well documented in Prince 2, PMBOK or CMMI (thus it is an essential part of an Agile CMMI model, expected by some of our client).

Unfortunately agile teams tend to abandon risk management considering applying agile practices is enough to avoid problems. We need to change it and reintroduce a risk management approach …
In an Agile-CMMI context, it’s a must !

The Good News … with adjustments, risk management is clearly more powerful with Agile methods. It is a great strength (often ignored or hidden). Monitored on a daily basis, the Agile Risk Board becomes a key element of the Information Radiator (with Task Board, Burndown chart, and User eXperience artifacts).

Agile Risk Board by Grosjean (based on De Marco - Lister)

Agile Risk Board by Grosjean (based on De Marco - Lister)

IS AGILE RISK MANAGEMENT DIFFERENT ?

Yes it is ! Our Agile risk management :

  • Is less formal and done in a Lean spirit (in terms of value, decision making and waste elimination…)
  • Is collective and owned by the Team
  • Is facilitated by an Agile project Manager (ScrumMaster, Coach XP)
  • Is above all qualitative
  • Is ubiquitous and continuous
  • Is “action-oriented”
  • Is improved by Agile values, principles and practices
  • Provides us with much more control and monitoring points

HOW DO WE DO AGILE RISK MANAGEMENT ?

  • Beginning of the project

I plan the Risk management activities, and invite the team to determine how to best manage risks (depending on the context, Agile only, Agile-CMMI …). This is a short exercise that describes how agile management will be done in the specific project. Required, process oriented but useful and no time consuming.

  • Sprint 0

Collectively during a workshop we seek to identify risks and prioritize them according to conventional parameters (probability of occurrence and potential impact). Taxonomy, check lists and brainstorming ! Classic.

  • At each sprint

The beginning and the end of each sprint are important milestones. Risks are formally included in the agenda of the Sprint planning meeting and Sprint Review. They are discussed with the team. A good thing if the Agile Project manager needs to report.

Risks are identified during all Scrum meetings (Planning release + Planning meeting, Daily Scrum, Sprint review and Retrospective)

Risks are assessed and managed with strategies for addressing them during all Scrum meetings. Strategies (Mitigate, avoid, transfer, accept ), associated risks and actions are written on the risk board (as the example above).

Risks are continuously monitored on the Information radiator, mainly through the Risk board but also with the Task board and BurnDown Chart (immediate visible result of good or ineffective risk management strategies). Risk management is now collective and HIGLY VISIBLE.

IS THE AGILE RISK MANAGEMENT CMMI / PMI COMPLIANT ?

Yes it is  !Concerning risk management, PMI, the Project Management Institute (via PMBOK) and SEI, the Software Engineering Institute (via CMMI) have almost the same approach.

Risk Management (RSKM, Maturity Level 3) is the process area dedicated to risk in CMMI (Capability Maturity Model Integration). “The purpose of Risk management is to identify potential problems before they occur so that risk-handling activities may be planned and invoked as needed across the life of the product or project to mitigate adverse impacts on achieving objectives”. Through RSKM, CMMI requires you answer three specific objectives:

  1. Prepare for Risk Management => Yes
  2. Identify and Analyze Risks => Yes
  3. Mitigate Risks => Yes

The agile risk management and its specific practices described above enable you to answer these three objectives and to get direct or indirect evidences needed in appraisal contexts (SCAMPI).

Project Risk management Is one of the nine knowledge areas described in the PMBOK guide (Project Management Body of Knowledge). “The objectives of Project Risk Management are to increase the probability and impact of positive events and decrease the probability and impact of events adverse to the project”

Project Risk management contains 5 processes:

  1. Risk Management planning => Yes

  2. Risk identification => Yes

  3. Risk Analysis => Yes

  4. Risk response planning => Yes

  5. Risk monitoring and controlling => Yes

One more time, the 5 processes map very well with Agile Risk management practices, even if the Agile Project Manager acts more as a facilitator.

THE BENEFITS: risk management is highly visible, monitored on a daily basis and is everyone’s business.

SCRUM + UX + LEAN philosophy + Engineering practices = SUCCESS

Posted by jc-Qualitystreet on 2009/02/13

Forget SCRUM failure debate for a minute…

What is really working on Agile projects ?
What kind of activities enable your team to deliver as fast as possible an outstanding product ?
Well, I’d say SCRUM; I’d say SCRUM practices but not only…

SCRUM is (too) popular now: latest statistics (2008) from Version One  show that 71 % of agile teams are using it, with or without XP.
Great ! SCRUM is the best framework for project collaboration. It is also a simple process based on feedback and adaptation, ensuring high visibility and velocity.
SCRUM respects people and seeks to provide the highest value to the customer through powerful and mature practices: Integrated Team, Daily Scrum, Retrospective, Iteration planning, Short Iterations, Information radiators

SCRUM is for sure the agile foundation of your projects, but this fantastic framework doesn’t cover everything :

  • No recommendations on User Experience, Agile testing, Development practices, all so crucial on IT projects
  • Partial and insufficient recommendations on Process Improvements and Cultural Changes (organization level)

My conviction : ADDITIONAL KEY ELEMENTS are required to succeed (their relative importance is contextual and depends on the nature of the project):

  • User Experience activities (Interaction Design, Usability, Information architecture have proved their efficiency to support Team work and to facilitate project progress); and UX is directly linked to business value !
  • Appropriate Agile Testing strategy, based for example on Brian Marick,  Agile testing Quadrants (a great model)
  • Lean thinking  (Long term Philosophy and other management principles from the TPS or LSD, eliminate waste, amplify learning, deliver fast, …) applied to processes and organization
  • XP Development best practices (still extreme in 2009?)

Anything else for you ?

Return on Time Invested … A ROTI for your meetings !

Posted by jc-Qualitystreet on 2009/01/09

VALUE, FEEDBACK & ADAPTATION, COURAGE, TRANSPARENCY: this is the Lean and Agile mindset.

More than ever focus on value and waste elimination are organizations’ high priorities : lean thinking must drive our projects. And it starts by your meetings !

ROTI (Return on Time Investment) is a quick and easy method to gauge the time spent on meetings or workshops, and to improve their effectiveness.

How does it work ?
Take 5-15 minutes at the end of the meeting to ask participants to rate their return on time invested, using the Fist of Five technique and this 1-5 scale:

roti-grosjean-agileux

If you receive a majority of 1 or 2 fingers votes, you know there is a problem. Anyway, discuss with the participants who rated 1 or 2, discover why and react, plan to do something else, better, the next time.

I use the Return On Time Invested technique intensively (meetings, workshops, conferences), and really appreciate it.  It’s VISUAL and provides you with IMMEDIATE FEEDBACK (but are you ready to receive it ?). The focus on what is really valuable but also commitment, empowerment, transparency, continuous Improvement are the key benefits I notice.

ROTI is quick, easy, sometimes funny, and works very well, even with top management.

Two good referrences (article and book):

Involve me and I’ll understand

Posted by jc-Qualitystreet on 2009/01/08

Tell me and I’ll forget
Show me and I may remember
Involve me  and I’ll understand

A Chinese quote and a principle that we should apply everyday on our projects. So encourage good learning, seek maximum cooperation, stimulate interactions, raise the feedback… ENGAGE clients and stakeholders in order to make our intervention really valuable !

Agile UX: a new blog dedicated to User experience and Agile methods

Posted by jc-Qualitystreet on 2009/01/07

My name is Jean Claude Grosjean. I am a consultant and an Agile coach.

User Experience and Agile methods are my interests, those I want to promote through this blog.

French readers can still folow me on Qualitystreet.fr (Ergonomie, Experience Utilisateur et Methodes Agiles) and Ux-mobile.com (Pour une expèrience Mobile réussie).